Installing new ADPs - Phase 1

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.

Posted Dec 03, 2025 - 02:20 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 02, 2025 - 22:57 EST

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 12/2/2025 11:00 PM EST
End: 12/3/2025 3:00 AM EST
Duration: 4h
Purpose: We're replacing the Broadworks ADPs with newer ones. We're going to add these new servers into the service alongside the existing ADPs, observing them for a couple of days before removing the old servers.
Impact: If there are any issues with the new servers there may be temporary delays in services. We're keeping the existing servers in place so any failing service should retry on a working server.
Required user actions: none

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted Nov 14, 2025 - 18:06 EST

This scheduled maintenance affected: UCaaS (Telephony).