Removing Old ADPs - Phase 2

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.
Posted Dec 05, 2025 - 01:42 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2025 - 22:59 EST

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 12/4/2025 11:00 PM EST
End: 12/5/2025 3:00 AM EST
Duration: 4h
Purpose: We're replacing the Broadsoft ADPs. On Dec 2nd, we added new ADPs to the service clusters to observer them for couple of days. If they are working as expected, we'll remove the old servers during this maintenance. They have been fully tested.
Impact: If we missed something on the new servers after two days of observation, services could be impacted. We are only removing the old servers from the routing, not shutting them down, so putting them back into service if there's a problem will not take long.
Required user actions: None

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.
Posted Nov 14, 2025 - 18:07 EST
This scheduled maintenance affected: UCaaS (Telephony).