Upgrade ECS to Release 2025.12

Scheduled Maintenance Report for XTIUM

Completed

The scheduled maintenance has been completed.

Posted Dec 07, 2025 - 02:58 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2025 - 02:12 EST

Scheduled

Dear Valued Client,

In order to continue to provide worldclass service and customer support, Evolve IP will be performing the following maintenance:

Start: 12/7/2025 2:00 AM EST
End: 12/7/2025 6:00 AM EST
Duration: 4 hours
Purpose: In order to provide you with the best service possible, we will upgrade your Evolve Contact Suite (ECS) environment to version 2025.12
ECS Release Notes will be available the day of the upgrade and can be found here: https://support.xtium.com/display/XTIUM/XTIUM+Contact+Suite

Impact: All ECS applications will experience a few minutes of downtime during this period.
Required user actions: Download updated client applications

If you have any questions, please visit Clearlogin at https://evolveip.clearlogin.com/login and click on the ServiceNow tile to submit a ticket.

If you have an urgent incident, please call the XTIUM Help Center at 888.779.8486. Thank you for your attention and understanding.

Posted Nov 24, 2025 - 11:24 EST

This scheduled maintenance affected: CCaaS (US) (Telephony).